EnrollVB - Resources

VIDEOS & DEMOS

Video

EnrollVB Platform Overview

A complete walkthrough of the EnrollVB enrollment and administration platform.

Video

Employee Enrollment Experience

See how easy it is for employees to review and enroll in benefits from any device.

Video

Broker & Employer Overview

How EnrollVB supports brokers and employers throughout the enrollment lifecycle.

FREQUENTLY ASKED QUESTIONS

How does the carrier get paid?

Carriers are paid on the 10th of the following month after collection from consumers. EnrollVB sends funds and a detailed remittance file specifying each consumer's products and amounts collected.

Does EnrollVB store account or card numbers?

No. EnrollVB does not store full credit/debit card numbers or bank account/routing numbers. Only the last four digits are retained to help consumers identify their payment method.

Which carriers and products does EnrollVB support?

EnrollVB currently supports over 141 carriers and 597 products. Contact us with specific questions about carriers and products.

Can I enroll on my smartphone?

Yes. The enrollment site is fully mobile-enabled, from a first-generation iPhone to the latest models, as well as iPads, tablets, and any internet-connected smart device.

What payment options are available?

Consumers can pay using credit card, debit card, ACH bank transfer, Apple Pay, or Android Pay (availability depends on your device and browser).

How does a consumer change their payment method?

Consumers can log in to their account and update their payment method directly from their home screen, no need to call.

"every case is a snowflake!", Have a question not answered here? Get in touch.